Processing of orders are done from 8:00 AM to 5:00 PM (Mondays to Sundays).
- Orders that are submitted before 12:00 PM shall be delivered within the same day from 2:00 PM to 6:00 PM except during weekends and holidays from which orders will be delivered on the next working day.
- Orders submitted beyond 12:00 PM shall be delivered the next day.
Orders shall be delivered via our third-party courier. Until further notice, delivery will only be available within Metro Manila.
A separate and fixed transaction fee of Php 250.00 shall be charged to the customer regardless of the total weight of purchase. Moreover, shipping fees are determined by our partner courier based on the dimensions and weight of shipment, and the shipping address.
Prices and stocks are subject to final verification. Upon submission of your orders through this platform, we shall immediately confirm item availability and updated prices from the participating wholesale merchant(s). One of our customer representatives shall inform you through mobile or email if a specific item is unavailable, and you may request for an item replacement.
As an online shopping platform for wholesale merchants, Tutuban Center - TutuBuy gives notice to all customers regarding their purchases:
1. Orders may be made from multiple participating wholesale stores in one transaction;
2. The minimum order quantity required per item shall be followed by the customer before proceeding with his purchase.
3. Items may only be delivered once payment has been made and customer's proof of payment has been sent to our e-mail address at firstname.lastname@example.org;
4. No rush orders and shipping;
5. No Return, No Exchange policy;
6. No cancellation after completion and payment of order